Course Objectives
This course is designed to provide the participant with certain key skills in the area of attitude so that they may effectively maintain a positive attitude at the workplace and at home. The participant will be introduced to the concepts of how attitudes are communicated, the three types of attitudes and how to adjust one's attitude. Topics will also include the primary causes of a bad attitude, turnaround strategies to battle them, and specific techniques to raise the attitude of others.

Course Content
The following list provides an overview of the main topics to be covered in the course:
• What is attitude?
• Common attitude problems at work
• Three types of attitudes
• Tips and techniques on how to adjust your attitude
• How to maintain a positive attitude
• Primary causes of a bad attitude
• Turning around bad attitude-based behaviors

Methods of Instruction
• Class discussion and participation
• Experiential learning activities
• Individual and group problem solving
• Case analysis
• Lecture
• Video presentation

Additional Information
• Each course is 9 hours.
• Participants will receive 1/2 unit of college credit per course.